What is the full form of KPO?

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    • Knowledge Process Outsourcing is a outsourcing of the core information related business activities. Unlike other forms of outsourcing like BPO, KPO requires specialized skills and business processes knowledge. The various forms can be; equity research, research for patent applications, legal and medicine research, training, consultancy, business and market research etc. To explain in layman terms, suppose a company is planning to launch a new product in the market. Then it can employ a firm that will do the research regarding the market potential, target group, etc. The research can be either primary or secondary. Usually the outsourcing is done for secondary research, but primary research can also be outsourced. Similarly engaging external trainers for some important business functionality by a department can be termed as KPO.

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